1. Introduction
Welcome to Nox Social ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").
By using Nox Social, you agree to the collection and use of information in accordance with this policy.
3. How We Use Your Information
3.1 Provide and Improve Our Services
- Create and manage your account
- Show you nearby venues and events
- Enable you to upload and share content
- Connect you with friends and other users
- Process ticket purchases and event check-ins
- Send you notifications about friend requests, challenges, and events
- Provide customer support
3.2 Personalization
- Recommend venues and events based on your preferences
- Suggest friends and crews to join
- Customize your feed and discovery experience
- Show content from performers you follow
3.3 Safety and Security
- Detect and prevent fraud and abuse
- Enforce our Terms of Service
- Respond to legal requests and prevent harm
- Moderate content for community guidelines violations
4. How We Share Your Information
We do not sell your personal data.
We share your information only in the following circumstances:
4.1 With Your Consent
- When you choose to share content publicly
- When you tag friends in posts or memories
- When you join a venue's public lobby or crew
4.2 With Service Providers
We share data with trusted third-party service providers who help us operate our app:
5. Your Privacy Rights
5.1 Access and Update
- You can view and update your profile information in the app settings
- You can download a copy of your data by contacting us
5.2 Delete Your Account
- You can delete your account at any time in app settings
- Upon deletion, we will remove your personal data within 30 days
- Some data may be retained for legal or safety reasons (e.g., banned users)
5.3 GDPR Rights (European Users)
If you are in the European Economic Area (EEA), you have additional rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to processing of your data
5.4 CCPA Rights (California Users)
If you are a California resident, you have the right to:
- Know what personal data we collect about you
- Know whether we sell or disclose your personal data (we do not sell your data)
- Request deletion of your personal data
- Not be discriminated against for exercising your privacy rights
6. Data Security
We implement industry-standard security measures to protect your data:
Technical Measures:
- Encryption of data in transit (HTTPS/TLS)
- Encryption of sensitive data at rest
- Secure password hashing (bcrypt)
- Regular security audits and updates
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
7. Children's Privacy (COPPA Compliance)
Nox Social is not intended for users under 21 years of age.
We require all users to verify they are at least 21 years old during registration. We do not knowingly collect personal information from anyone under 21.
If we discover a user is under 21, we will delete their account and data immediately.
If you believe a child under 21 has created an account, please contact us at privacy@nox.social.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. When we make changes:
- We will update the "Last Updated" date at the top
- For significant changes, we will notify you via email or in-app notification
- Your continued use of Nox Social after changes constitutes acceptance of the updated policy
Summary (Plain Language)
What we collect:
- Your email, name, and date of birth
- Your location (to show nearby venues)
- Photos and videos you upload
- How you use the app
Why we collect it:
- To show you nearby venues and friends
- To let you upload and share content
- To make the app better
Who we share with:
- Service providers who help run the app (Cloudinary, MongoDB, Stripe)
- Law enforcement if required by law
- We do NOT sell your data to advertisers
Your rights:
- View and update your info
- Delete your account anytime
- Turn off location tracking
- Opt out of notifications